Warranty - After-sales

Warranty - After-sales

Ordering Process

Duc Giang Uniform

Steps
1
Consultation & Information Collection
Customer requirements are received and consolidated. Key information including usage purpose, industry, quantity, and budget framework is collected to establish initial project orientation.
2
Design & Quotation
Based on the agreed brief, design proposals (mockups) are developed, covering style, color, and material options. A detailed quotation is issued, including unit pricing, production timeline, and technical specifications.
3
Sample Development
Sample garments are produced in accordance with the proposed design. These samples are reviewed and evaluated to confirm fit, material quality, and finishing standards prior to mass production.
4
Contract Execution
Final agreement is reached on design, quantity, pricing, and delivery schedule. Both parties proceed with contract execution and deposit payment to initiate production.
5
Production & Delivery
Bulk production is carried out under standardized quality control procedures. Products are completed in compliance with approved specifications, packaged accordingly, and delivered as per the agreed schedule.
6
Post-Delivery Support
Support is provided for necessary adjustments, modifications, or additional orders following delivery. Ongoing coordination is maintained to ensure consistency for subsequent orders.